Privacy Policy

Frontline Consultants and Contracting

Effective Date: October 26, 2026

Last Updated: October 26, 2026

1. Introduction

Frontline Consultants and Contracting (“Frontline,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://www.frontlineconsultantsllc.com, submit a form, request information or services, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to our website, communications, lead-generation activities, analytics, advertising technologies, and text messaging programs operated by Frontline Consultants and Contracting.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is legally required for a particular activity, we will request that consent separately. Visiting our website does not, by itself, constitute consent to receive marketing text messages or to any other activity for which affirmative consent is required.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide Directly

• Name, email address, telephone number, mailing address, and other contact information.
• Information submitted through contact forms, service inquiries, quote requests, appointment requests, or other communications.
• Details concerning your project, requested services, preferences, and communications with our business.
• Billing, payment, and transaction information, where applicable.
• Consent records, communication preferences, and requests to opt out of marketing communications.

Information Collected Automatically

When you visit our website, we or our service providers may collect technical and usage information, including:

• Internet Protocol (IP) address and approximate location derived from it.
• Browser type, device type, operating system, and related technical information.
• Pages viewed, links clicked, referring websites, time spent on pages, and other website interactions.
• Cookie identifiers, advertising identifiers, and similar online identifiers.
• Information about interactions with advertisements and marketing campaigns, where tracking technologies are enabled.

Information from Service Providers and Other Sources

We may receive information from analytics providers, advertising platforms, communications providers, customer relationship management systems, and other service providers that assist us in operating our business, subject to applicable law and the relevant provider’s terms.

We do not intentionally request sensitive personal information through ordinary website forms unless it is reasonably necessary and appropriate for a legitimate business purpose.

3. How We Use Personal Information

We may use personal information for the following purposes:

• Responding to inquiries and requests for information.
• Preparing quotes, scheduling appointments, and providing requested services.
• Communicating about projects, service requests, transactions, and customer support.
• Processing payments and maintaining business records, where applicable.
• Sending transactional and service-related communications.
• Sending promotional communications when permitted by law and, where required, with your consent.
• Operating, maintaining, securing, and improving our website and business systems.
• Measuring website traffic, advertising performance, and marketing campaign effectiveness.
• Understanding user interactions and improving our services and customer experience.
• Detecting fraud, preventing abuse, troubleshooting technical problems, and protecting our rights and property.
• Complying with applicable laws, regulations, legal processes, and enforceable governmental requests.

We will not use personal information for materially different purposes without providing additional notice or obtaining consent when required by law.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients, as appropriate for the purposes described in this Privacy Policy.

Service Providers and Contractors

We may share information with website hosting providers, website maintenance providers, cloud storage providers, customer relationship management platforms, payment processors, analytics providers, communication platforms, and other vendors that help us operate our business.

Advertising and Analytics Partners

We may permit third-party platforms, including Google and Meta, to receive certain website activity, online identifiers, device or browser information, and advertising interaction data through cookies, pixels, or similar technologies, where enabled and permitted by applicable law. These disclosures may help measure advertising performance, attribute leads to advertising campaigns, improve advertising delivery, and create or reach audiences for advertising.

Professional Advisers and Legal Authorities

We may disclose information to attorneys, accountants, insurers, regulators, law enforcement, courts, or other parties when reasonably necessary to comply with law, respond to legal process, protect rights, investigate suspected fraud, or address security concerns.

Business Transactions

Information may be disclosed in connection with an actual or proposed merger, acquisition, restructuring, financing, sale of assets, or other business transaction, subject to appropriate protections and applicable law.

At Your Direction or With Your Consent

We may disclose information when you request or authorize us to do so, or when disclosure is otherwise permitted by law.

We do not sell personal information for money. However, certain disclosures to advertising platforms for targeted advertising or cross-context behavioral advertising may be considered “sharing” or a “sale” under certain privacy laws, even when no money is exchanged directly for the information. Where applicable, you may have the right to opt out of such activities.

We do not sell or disclose SMS consent records, including mobile phone numbers and opt-in status, to third parties for their own independent marketing purposes. SMS-related information may be disclosed to vendors that facilitate messaging, customer support, compliance, and delivery, subject to applicable law and contractual restrictions.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to support website functionality, remember preferences, analyze traffic, measure advertising performance, and support marketing activities.

These technologies may collect information about your browser, device, website interactions, and advertising activity.

Some cookies are necessary for the website to function. Other technologies may be used for analytics or advertising purposes.

Where required by applicable law, we will provide appropriate notice and obtain consent before using nonessential cookies or tracking technologies. You may be able to manage your preferences through a cookie settings tool, where available, and through your browser settings.

Disabling certain cookies may affect website functionality. Browser-based opt-out signals, including Global Privacy Control, will be honored where required by applicable law and where technically supported.

Deleting cookies or using a different browser or device may affect previously selected preferences.

6. Google Analytics

We may use Google Analytics to understand how visitors interact with our website and to improve website performance and user experience.

Google Analytics may process information such as page views, interactions, device and browser information, cookie identifiers, referring pages, and IP-related information. The information processed depends on our configuration and the features enabled.

Google uses information collected through its services in accordance with its applicable terms and privacy policies. We configure our analytics practices to avoid intentionally sending directly identifying information, such as names, email addresses, or telephone numbers, to Google Analytics.

Where applicable, we will provide choices or consent mechanisms for analytics technologies as required by law.

For more information, review Google’s privacy information at https://policies.google.com/privacy and its explanation of how Google uses information from sites and apps at https://policies.google.com/technologies/partner-sites.

7. Meta Pixel and Social Media Advertising

Our website may use Meta Pixel and, if enabled, related Meta Business Tools to measure advertising performance and understand actions visitors take after interacting with advertisements.

Depending on the tools and configuration used, information transmitted to Meta may include website events, page visits, browser or device information, online identifiers, and information associated with advertising interactions.

These technologies may be used to:

• Measure conversions and advertising effectiveness.
• Understand interactions with our website following an advertisement.
• Improve advertising delivery and campaign performance.
• Create or use eligible audiences for advertising and remarketing.
• Reduce ineffective advertising and measure campaign reach.

Meta processes information in accordance with its applicable terms and privacy policies. The information may be associated with a Meta account or other information Meta holds, subject to Meta’s policies and settings.

Where required by applicable law, we will obtain consent before enabling nonessential advertising technologies. We will provide applicable opt-out mechanisms for targeted advertising and other regulated data disclosures.

You can review Meta’s privacy information at https://www.facebook.com/privacy/policy/.

8. SMS and Text Message Communications

Frontline may use text messages to communicate about service inquiries, appointments, project updates, customer support, and promotional offers.

Transactional and Service-Related Messages

We may send messages reasonably related to your inquiry, requested services, appointment, transaction, or ongoing customer relationship, subject to applicable law and the permissions required for the particular message.

Marketing Messages

We will send promotional or marketing text messages only when we have obtained the consent required by applicable law.

Where required, our marketing consent process will clearly identify Frontline Consultants and Contracting as the sender, explain the nature of the messages, and provide the applicable terms before consent is obtained.

Marketing consent will not be a condition of purchasing goods or services. Consent to receive marketing messages must be distinguishable from acceptance of this Privacy Policy and from consent to receive other types of communications.

Message Frequency and Charges

Message frequency may vary depending on your interactions with us and the messaging program you join. Message and data rates may apply depending on your mobile plan and carrier.

Opting Out

You may opt out of marketing text messages by replying STOP to a text message, where supported. You may also contact us using the contact information below to request that marketing communications stop.

We will process opt-out requests in accordance with applicable law. Following an opt-out, we may send a single non-promotional confirmation message where permitted. Opting out of marketing messages does not necessarily prevent service-related communications that are otherwise permitted or required.

Help and Support

For assistance with our messaging program, reply HELP where supported or contact us using the information provided below.

SMS Privacy and Data Sharing

We may share information necessary to operate our messaging program with SMS platform providers, carriers, customer support systems, and other vendors that facilitate message delivery, recordkeeping, and compliance.

These providers may process information such as your telephone number, message content, delivery status, consent records, and opt-out status as necessary to provide their services.

We do not sell or share SMS opt-in data, consent records, or mobile numbers with third parties for their own independent marketing purposes.

You can request access to or deletion of SMS-related information by contacting the privacy contact listed below. Certain records may need to be retained for legal compliance, fraud prevention, dispute resolution, or recordkeeping obligations.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, managing customer relationships, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods depend on the type of information, the nature of the relationship, applicable legal requirements, and legitimate business needs.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete it, deidentify it, or securely dispose of it, subject to applicable law and legitimate retention requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

These safeguards may include access controls, appropriate vendor oversight, system maintenance, and other security measures suited to the information we handle.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

If a data breach occurs, we will investigate and provide notifications when and as required by applicable law.

11. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to certain personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to applicable exceptions.
• Obtain a portable copy of certain personal information.
• Opt out of certain targeted advertising, sales, or sharing of personal information, as defined by applicable law.
• Withdraw consent where processing is based on consent.
• Appeal a decision we make concerning a privacy rights request, where applicable.
• Exercise these rights without unlawful discrimination.

These rights are not absolute and may be subject to eligibility requirements, exceptions, and verification procedures under applicable law.

How to Submit a Request

To submit a privacy request, email the contact listed below or use our website’s contact form. Please describe your request and provide enough information for us to identify the relevant records and verify your identity when necessary.

We will review and respond to requests within the timeframes required by applicable law. If we deny a request, we will provide any explanation or appeal process required by law.

Where required, we will recognize applicable browser-based opt-out preference signals, including Global Privacy Control, for the relevant processing activities.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

Those third parties may collect information directly from you under their own privacy policies and terms. We do not control the privacy practices of independent third parties and encourage you to review their policies before providing personal information.

This limitation does not exclude responsibilities that may apply to Frontline under applicable law.

13. Children’s Privacy

Our website and services are intended for a general business audience and are not directed toward children under 13.

We do not knowingly collect personal information online from children under 13 without legally required authorization. If we learn that we have collected such information in a manner that violates applicable law, we will take appropriate steps to address it.

A parent or guardian who believes that a child has provided personal information to us may contact us using the information below.

14. Do Not Track and Privacy Signals

Some browsers offer privacy settings or signals intended to communicate preferences concerning online tracking.

We honor browser-based opt-out signals, including Global Privacy Control, where required by applicable law and where technically supported. Other Do Not Track signals may not be recognized consistently by all services and technologies used on our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website technology, service providers, legal obligations, or data practices.

When we make changes, we will post the revised policy on this page and update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.

Your use of the website after a revised policy is posted does not replace any consent that must be obtained separately under applicable law.

16. Contact Information

For privacy questions, requests to access, correct, or delete personal information, or concerns about our data practices, contact:

Frontline Consultants and Contracting

Website: https://www.frontlineconsultantsllc.com/contact-us/

Email: marketing@frontlineconsultantsllc.com

Please do not include passwords, payment card details, government identification numbers, or other highly sensitive information in an ordinary email or website contact form.